AKRIDGE EARNS KINGSLEY'S ELITE FIVE AWARD FOR BEST-IN-CLASS TENANT SATISFACTION
(Washington, DC) Grace Hill recently named Akridge one of top-performing commercial real estate firms in the United States with the 2026 Kingsley Elite 5 Award for the office sector. This marks Akridge’s third time winning the Elite 5 award, which recognizes the company’s outstanding tenant satisfaction scores across its portfolio. This prestigious award highlights Akridge’s unwavering commitment to providing best-in-class property management and tenant services.
Each year, Grace Hill’s Kingsley Excellence Awards recognize individual commercial real estate properties that exceed the Kingsley Index benchmark for tenant satisfaction. The Kingsley Elite 5 goes a step further, honoring the top five firms in each sector that achieve the highest overall tenant satisfaction scores across at least ten properties in their portfolio. Akridge led the office sector, solidifying its reputation for delivering superior tenant experiences.
“At Akridge, our mission is to provide exceptional service, foster strong tenant relationships, and continuously elevate the workplace experience,” said Sarah Knutson, managing principal and chief operating officer. “This third Kingsley Elite 5 recognition reflects the sustained focus our team brings to property management excellence and the high standards we set to support tenant satisfaction.”
“Surveys are the premier tool to gain insight and benchmark change. The Kingsley Excellence Awards recognize those who have gone above and beyond industry standards and understand the importance of delivering an outstanding tenant experience,” said Kendall Pretzer, CEO of Grace Hill. "These are the companies who exceed expectations on a continual and consistent basis. Grace Hill is proud of the contributions these organizations make to the industry.”
Akridge’s award-winning property management team oversees more than 3.8 million square feet of commercial space, prioritizing proactive service, operational efficiency, and long-term asset value. Akridge is dedicated to fostering a sense of community and connection at each property it operates, offering tailored services that enhance work-life balance, encourage collaboration, and strengthen tenant relationships.
This latest achievement reinforces Akridge’s leadership in commercial real estate and its ability to create and maintain environments where tenants thrive.
ABOUT AKRIDGE
Akridge serves every aspect of the real estate business through high-quality investments, development, and operations. Guided by a leadership team with decades of industry experience, Akridge real estate professionals apply an owner’s perspective in order to build long-term value and success. They provide investments, development, property management, design and construction management, leasing, finance and asset management, and owner’s representation. With offices in Washington, DC and Charlotte, NC, Akridge continues to anticipate the needs of the industry and its clients by delivering exceptional real estate experiences. For more information on Akridge, please visit www.akridge.com.
ABOUT GRACE HILL
Grace Hill provides technology-enabled talent performance solutions that help owners and operators of real estate properties increase property performance, reduce operating risk, and grow top talent. Its industry-leading solutions covering policy, training, assessment, survey, and data-driven insights are bolstered by years of real estate experience, in-depth service-level expertise, and outstanding customer support. Today, more than 500,000 real estate professionals from more than 2,300 companies rely on talent performance solutions from Grace Hill. Visit us at gracehill.com or on LinkedIn.
METHODOLOGY FOR KINGSLEY EXCELLENCE AWARDS
All Grace Hill Survey clients can be eligible for the award and are not solicited to participate. To earn the award, a property’s tenant satisfaction must exceed the Kingsley Index, which is the most comprehensive performance benchmarking database in the real estate industry.